Okay
  Public Ticket #2955370
Demo Content
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Comments

  • qi-ucsd started the conversation

    Hi, i'm not able to downloand the demo content

  •  933
    Neuron replied

    Hi,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    https://neuronthemes.com/arteon/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

    Or, you can provide me with your wp-admin, so I can import the demo data for you.

    Feel free to ask for anything you need.

    Kind Regards


  • qi-ucsd replied

    thanks, i'll check with hosting. I was able to download the xml file but what option under tools do i use to upload?

  •  933
    Neuron replied

    Hi,

    You should use the WordPress Importer, but if you have downloaded the XML file before, please delete it and download it from the following link, because there was a typo in the previous one.

    https://neuronthemes.com/arteon/demo-importer/main-demo.xml

    Feel free to ask for anything you need.

    Kind Regards


  • qi-ucsd replied

    thank you - I am getting this error when trying to upload the xml file: Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, so I'll import the demo data on your site?

    Feel free to ask for anything you need.

    Kind Regards