Okay
  Public Ticket #2954597
Cant activate the neuron plugin
Closed

Comments

  • LeanSeemann started the conversation

    Hi, how you guys doing?

    So, I'm having the same problem as the others on this forum. When I get to the token validation, it is frozen, nothing happens.

    I currently use the site offline, online only at my local host. I can't activate it this way?

  • LeanSeemann replied

    Hello?

  •  933
    Neuron replied

    Hi,

    We've just released an update for fixing this, this was an issue with the license of the theme, so please go and update the Neuron Builder plugin, you can update it by going to the Dashboard > Updates, and there you can see the plugin, if not, click on the check for updates button and then the plugin will appear there.

    But if none of the mentioned methods doesn't work, please delete the current version of the plugin that you're using and install the following one by going to Dashboard > Plugins > Add New > Upload Plugins.

    https://neuronthemes.com/neuron-builder/changelog/

    Feel free to ask for anything you need.

    Kind Regards


  • andimartini replied

    Having the same issue - get this fixed!!!

  •  933
    Neuron replied

    Hi @andimartini,

    We've already responded to your ticket.

    Kind Regards