Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay
  Public Ticket #2951294
License verification issue
Closed

Comments

  • pluviosejudith started the conversation

    Hi,

    We've been trying to verifyy the license but it's stuck. Not sure if its theme issue or something else... 
    #1 We've generated the token with required permission. Screenshot attached (token-permission.png)
    #2 Only 1 token is active (screenshot token.png)
    #3 When clicked on "Save Change", no message is displayed (success or failed) see video license.mp4

    Thanks!

  •   pluviosejudith replied privately
  •  949
    Neuron replied

    Hi,

    I've just updated the Neuron Builder plugin to the latest version (1.0.4.3), and now the license is activated.

    Feel free to ask for anything you need.

    Kind Regards


  • andimartini replied

    Having the same issue - get this fixed!!!

  •  949
    Neuron replied

    Hi @andimartini,

    We've already responded to your ticket.

    Kind Regards