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  Public Ticket #2950033
Elementor display not working
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  • Juneed started the conversation

    Hey, 

    I am using the Plugin WPML and for the translation of my website and i want to translate  the product archive template (elementor pro function)  displaying on category pages. The problem is that the translation is not displaying on the shop & category pages. I have contacted the WPML support and they are saying that the problem is from theme not their plugin. Can you guys check what is causing this problem and how it can be solved? 

    Yours sincerely,

    Juneed Raza

    PS:

    The links of the pages:

    https://www.bycomos.com/shop/soy-wax-candle/ (translated and displaying)

    https://www.bycomos.com/nl/shop/soja-kaarsen/ (Not  displaying)

    Go to the productpages and click on the link path than you will understand me


  •  933
    Neuron replied

    Hi Juneed,

    Happy new year, we wish you all the best in 2022.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Juneed replied privately
  •  933
    Neuron replied

    Hi Juneed,

    When you go inside of a product, please click on the Edit Translation at the admin bar, and there's the option to translate it.

    https://ibb.co/RHv6hH3

    https://ibb.co/3WF1j5X

    - https://ibb.co/GcNK82W

    Please, don't forget to clear the cache of the site after you make the changes.

    Feel free to ask for anything you need.

    Kind Regards