When importing the demo, a 503 error occurs which I cannot resolve. I have looked at the other reports provided by your support but I cannot understand how to do it. I ask you for help
We checked and it still doesn't work, always same error (error 503). The problem is in importing the demo Bifrost: Metro portfolio. I tried to contact the host but they found no anomalies.
As I've told you before I've already imported all of the Bifrost theme demo pages including the Metrol Portfolio page, so please go to Dashboard > Pages > All Pages and search for it.
When importing the demo, a 503 error occurs which I cannot resolve. I have looked at the other reports provided by your support but I cannot understand how to do it. I ask you for help
Hi,
It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.
- https://neuronthemes.com/"theme-name"/demo-importer/main-demo.xml
So there are two solutions.
1) Contact the hosting provider and explain the issue (503 issue in importing).
2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).
Or, you can provide me with your wp-admin, so I can log into your site and import the demo for you.
Feel free to ask for anything you need.
Merry Christmas 🎉🙂
Hi,
I am very sorry for the late reply, we're on holiday until 4 of January, please expect a delay in the replies.
Happy holidays, we wish you all the best in 2022.
I've just imported the demo manually on your site, can you please take a look at the site now.
Feel free to ask for anything you need.
Kind Regards
We checked and it still doesn't work, always same error (error 503). The problem is in importing the demo Bifrost: Metro portfolio. I tried to contact the host but they found no anomalies.
thank you,
happy holidays too
Hi,
Sorry for the late reply,
As I've told you before I've already imported all of the Bifrost theme demo pages including the Metrol Portfolio page, so please go to Dashboard > Pages > All Pages and search for it.
- https://ibb.co/zHyjQyb
Feel free to ask for anything you need.
Kind Regards