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  Public Ticket #2943531
Blurry site logo
Closed

Comments

  • Fran Moreno started the conversation

    Dear people from Neuron,

    I have uploaded my company's logo (attached) to my website created with Arkhitekton template. This logo has a proper resolution. The logo seems blurry when you see the website in a computer. It does not happen when you see the logo in a smartphone. I have tried different size configurations using the neuron image resize options but can't solve this problem.

    Please, would you be so kind to help me with this problem. I do not know if this is something related the template settings or not. In any case, your support would be highly appreciate.

    Thank you very much in advanced!

    Best regards and Merry Christmas,

    Fran Moreno

  •  933
    Neuron replied

    Hi Fran Moreno,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Merry Christmassmile.png


  •   Fran Moreno replied privately
  •   Fran Moreno replied privately
  •   Neuron replied privately
  •   Fran Moreno replied privately
  •   Fran Moreno replied privately
  •  933
    Neuron replied

    Hi Fran Moreno,

    I am very sorry for the late reply, we're on holiday until 4 of January, please expect a delay in the replies. 

    Happy holidays, we wish you all the best in 2022.

    I'm sorry but I still can't reach your website, please take a deep look into it, so then we can log into your website and check what's going on.

    https://ibb.co/sg5tNmW

    Feel free to ask for anything you need.

    Kind Regards


  •   Fran Moreno replied privately
  •   Neuron replied privately