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  Public Ticket #2942399
Elementor Error
Closed

Comments

  • rikenbakori started the conversation
    December 21, 2021 at 8:51am

    Hi Team,

    My website two pages is not working HOME  and ABOUT page & menu not working.

  •  1,001
    Neuron replied
    December 21, 2021 at 2:32pm

    Hi,

    We've just released an update of the Neuron Builder plugin (version 1.0.4.3), so please go to Dashboard > Plugins > Neuron Builder and there you'll see an update button, so please update it.

    The update will solve the issue.

    Feel free to ask for anything you need.

    Kind Regards


  • rikenbakori replied
    December 21, 2021 at 4:14pm

    Hi Team,

    I am also updating the plugin and theme but not working. 

    I am a technical person.

    plz, fix it as soon as possible.

    when clicking Activate Neuron Builder but the error is showing.

    Elementor javascript and Neuron Builder problem is not solved.

    Home page menu is not working. neuron builder testimonial is not working on the home page.

    about us, the menu is not working and some section is not working.

  •  1,001
    Neuron replied
    December 21, 2021 at 4:25pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   rikenbakori replied privately
  • rikenbakori replied
    December 22, 2021 at 5:04am

    Hi Neuron Team,

    How much time to do fix it. 

  •  1,001
    Neuron replied
    December 22, 2021 at 1:45pm

    Hi @rikenbakori,

    I'm so sorry for the late reply,

    I've just logged into your website and I've updated the Neuron Builder plugin to the latest version, so now the issue is gone.

    Feel free to ask for anything you need.

    Kind Regards