Okay
  Public Ticket #2932290
Refund
Closed

Comments

  • ChristopherLangas started the conversation

    Hi,

    I bought the Bifrost theme through ThemeForest on 22 Nov. Unfortunately, the theme didn't deliver the easy experience that I had hoped for in setting up a new page. Therefore I'd like to ask for a refund for my purchase.

    Please let me know if there's anything you need from me.

    All the best,
    Chris

  •  933
    Neuron replied

    Hi,

    Can you please tell us the issues that you're facing with our Bifrost theme, we would be glad to help you solve them, but if you have already decided not to use the Bifrost theme, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards


  • ChristopherLangas replied

    Hi, 

    Thank you for the quick reply! I sent a refund request through themeforest. :) 

  •  933
    Neuron replied

    Hi,

    We'll accept the refund as soon as possible.

    Warmest Regards,
    NeuronThemes