When I try to import demo, I have this message : An error occurred while fetching file from: https://neuronthemes.com/bifrost/demo-importer/main-demo.xml! Reason: 503 - Service Unavailable. "
If you're talking about the images that aren't included, we can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.
Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.
I'm so sorry for the late reply, it's the weekend + we had some holidays, I'll try to cover as much as possible from now.
Yes, I can import the demo with images included, but to do that, I need to reset your wp-admin, so if there's any page/post/portfolio/template or anything that you've created/imported by yourself, please save it on your PC and you can import it again after the reset because when we reset the WP, everything will be deleted.
Sorry for the late reply, I've worked hard. Well, you can import the demo with images, icons, sliders,... included, and I don't understand why I don't have these elements because I have the plugin Neuron Core. Plus I tried to modify pages, but when I open it with Elementor, they told me that I don't have the kit so I can't modify.
Hello,
When I try to import demo, I have this message : An error occurred while fetching file from: https://neuronthemes.com/bifrost/demo-importer/main-demo.xml!
Reason: 503 - Service Unavailable. "
Can you help me ?
Thank you for your help.
Jessica
Hi Jessica,
Hi,
It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.
- https://neuronthemes.com/bifrost/demo-importer/main-demo.xml
So there are three solutions.
1) Contact the hosting provider and explain the issue (503 issue in importing).
2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).
3) You can provide me with your wp-admin, so I can import the demo data for you.
Feel free to ask for anything you need.
Kind Regards
Hi Jessica,
I've just logged into your website and saw that the demo was imported alright, is there any part of any template missing or what?
Feel free to ask for anything you need.
Kind Regards
Hi,
But when I try to import the demo, I have an error, so the theme on my website doesn't look like your theme. I'm confused.
Kind regards
Hi Jessica,
If you're talking about the images that aren't included, we can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.
Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.
Feel free to ask for anything you need.
Kind Regards
Hi,
Yes, I know, it's just that it can help me to better visualize and create my own site. Can you import them for me, please ?
Kind regards
Hi,
I'm so sorry for the late reply, it's the weekend + we had some holidays, I'll try to cover as much as possible from now.
Yes, I can import the demo with images included, but to do that, I need to reset your wp-admin, so if there's any page/post/portfolio/template or anything that you've created/imported by yourself, please save it on your PC and you can import it again after the reset because when we reset the WP, everything will be deleted.
Let me know when I can log in and import it.
Feel free to ask for anything you need.
Kind Regards
Hi,
Sorry for the late reply, I've worked hard. Well, you can import the demo with images, icons, sliders,... included, and I don't understand why I don't have these elements because I have the plugin Neuron Core. Plus I tried to modify pages, but when I open it with Elementor, they told me that I don't have the kit so I can't modify.
Thank you in advance for your reply.
Kind regards