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  Public Ticket #2916913
Critical Error During checkout
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Comments

  • nshankar started the conversation

    There is some major issue with regards to checkout page. Please find attached the screenshot and let us know how to fix. Also, the checkout page that we used to get earlier and what we are getting now all of a sudden is completely different in terms of design. This looks more like a tablet size and is also throwing critical error. There is currently a sale going on and we can't lose business. Please treat this as urgent and fixit.  The wp-debug is on so that you can see the issue. 

    the website in question is https://weavemaya.com

  • nshankar replied

    We get this error when we click on the "place order" button in checkout page. There is a test product on the website. You can try adding it to the cart and placing the order. 

  • nshankar replied

    Figured out that the razorpay woocommerce plugin was the culprit. I downgraded the plugin and this error is resolved

    you can close this ticket

  •  933
    Neuron replied

    Very glad to know that you've managed to solve itsmile.png

    Feel free to ask for anything you need.

    Kind Regards