Okay
  Public Ticket #2906831
Page does not load at times
Closed

Comments

  • dosniner started the conversation

    Only plugins installed:


    1. Advanced Custom Fields
    2. Elementor
    3. Elementor Pro
    4. Neuron Elementor
    5. One Click Demo Import
    6. Portfolio Post Type
    7. WPForms Lite


    I DID import via the Import Feature.

    Problem: At times the homepage goes blank. and so do other pages. When I refresh multiple times they sometimes work. Used a different browser, different machine, deleted cookies. All php versions updated. Please help, bit frustrated and want to troubleshoot this before asking for a refund.
    Thanks

  •  933
    Neuron replied

    Hi,

    Can you please try to add the following code at Appearance > Customize > Additional CSS and then check if the page loads alright?

    .wow {
        visibility: visible !important;
        opacity: 1 !important;
    }

    Feel free to ask for anything you need.

    Kind Regards


  • dosniner replied

    Thank you for the reply. It did not fix it sadly. I had to move in another direction as the expectation was different. I had to use an old theme. 
    Sad we could not make this work.

  •  933
    Neuron replied

    Hi,

    If you can provide me with your wp-admin so I can have a quick look at it, I believe we can fix this little issue together.

    Feel free to ask for anything you need.

    Kind Regards