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  Public Ticket #2889262
Footer not displaying
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  • Juneed started the conversation

    Hey,

    I set up the global footer in Elementor and Wordpress editor but it is still not displaying it, what is the problem behind it? 

    Yours sincerely,

    Juneed Raza

  •  933
    Neuron replied

    Hi Juneed Raza,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   Juneed replied privately
  •   Juneed replied privately
  •  933
    Neuron replied

    Hi Juneed,

    I am very sorry for the late reply, we were not working on the weekend.

    I've duplicated that footer template and named it "Footer #1", and then I was able to select it at Customize > Footer >Template and it is displaying alright on the page.

    Feel free to ask for anything you need.

    Kind Regards


  • Juneed replied

    Hey the background color of the website is black, I tried to change it but it still displaying black, can you change it in white. See other site pages you see big different in it

  •   Juneed replied privately
  •  933
    Neuron replied

    Hi Juneed,

    Have you managed to solve it, because I'm not seeing the black background at the footer, or there's a specific page that is displaying the black color?

    Feel free to ask for anything you need.

    Kind Regards


  • Juneed replied

    The Problem is only on the home page 

  •  933
    Neuron replied

    Hi Juneed,

    This is happening because of the black background color that you've added to the homepage, because the footer has a color with opacity then the black color will be applied also in the footer, you can check the screenshot of how the color is fixed as soon as I remove it from the background.

    Feel free to ask for anything you need.

    Kind Regards


  •   Juneed replied privately
  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    Kind Regards,
    NeuronThemes