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  Public Ticket #2884986
Plugin installation fails
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  • Victor Perez started the conversation

    Hi, I have bought the theme, and when trying to install it by dragging the .zip into the plugin section in wordpress, the following message appears: Package could not be decompressed, installation failed.

    Can you please help? How can I install the theme?

  • Victor Perez replied

    Sorry Ive been working in the problem, and the current status is that I cant decompress the item because there is no style.css.
    How can this be solved?

  •  933
    Neuron replied

    Hi Victor,

    I am very sorry for the late reply, we were not working on the weekend.

    Please extract the Arkhitetkon theme package and then install only the arkhitekton.zip folder at Themes > Add New.

    Please let me know if you need further help.

    Feel free to ask for anything you need.

    Kind Regards