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  Public Ticket #2883600
outdated project in metro
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  • artesdesign started the conversation

    Hello,

    I have another issue: I've updated the list of my projects in portfolio but projects in metro on the first page haven't updated automatically. I don't see there some of my projects (from portfolio) and I see some default projects that I have already deleted.

    Could you have a look on this? Thanks!

    Best wishes,

    Anna

  •  933
    Neuron replied

    Hi Anna,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   artesdesign replied privately
  •  933
    Neuron replied

    Hi,

    Have you managed to solve it, because I'm seeing that the Metro is fixed, but if you'll face that problem again, please click on the Reset Metro button, click on the update page and then reload it.

    Feel free to ask for anything you need.

    Kind Regards


  • artesdesign replied

    Hi, 

    unfortunately this is not fixed. I tried resetting, uploading and reloading number of times, but the list of portfolio items visible in Metro is still incorrect. I thought that it is so because I renamed some of the demo portfolio items, but what is visible is a mix of what was in demo and what I edited/added.

    For example in Metro these portfolio items are missing: Modern Residence, Marathon Office

    Please help - admin access is the same as I wrote before.

    Anna

  •  933
    Neuron replied

    Hi Anna,

    I am very sorry for the late reply, we were not working on the weekend.

    Please try to increase the post per page, because the posts that you're looking for may be not included in the first post and the order that you've selected.

    Feel free to ask for anything you need.

    Kind Regards


  • artesdesign replied

    I believe I was not quite clear about my problem. Please see in attachment, which list of portfolio products is invalid - it is the one used to configure width of the items displayed. Funny enough, list used for Query - also in Portfolio config panel - is OK.

    Cheers

    Anna

  •  933
    Neuron replied

    Hi Anne,

    This is very strange, can you please remove that post element and add another one, and set the layout to metro, because we don't really know why this is happening, this may also have something to do with caching.

    Feel free to ask for anything you need.

    Kind Regards


  • artesdesign replied

    Hello,

    I made a copy of my home page: home_copy and removed the post element.

    Then I put it again (Post Element), chose the Metro style and now the Metro list is OK, but we cannot recreate the styling we had already made on original Home page:

    - animation of photos on hover does not work and we don't know how to turn it on as it is not connected with Advanced-> Mouse Effect

    - we have no idea how to re-enable Style->Box->Content Margin to set the position of Title and Metadata under Pictures

    If you could magically copy the style settings from Home page to Home_copy that would be great :)

    Access as before.

    Cheers

    Anna


  • artesdesign replied

    Adding screenshot for clarity.

  • artesdesign replied

    Hello,

    can I get some help with that? 

    Please help me to repair metro problem on my "home page" or please help me to restore settings from "home page" on "home_copy" where I fixed metro.

    How can I turn on the option "content margin" on "home_copy"?

    How can I activate photos reaction to mouse as on "home page"?Photos are not active.

    Please help me with that.

    Best wishes,

    Anna

  •  933
    Neuron replied

    Hi Anna,

    I'm so sorry for the late reply, somehow I missed your ticket.

    I tried to edit the homepage, but I saw that you're working on it, so I'll be back when you notify me that you're done.

    As I can understand, you want the portfolio content to be displayed when you hover into a portfolio, right?

    If so then you have to display your portfolio items via the Portfolio element, and not the Post element, it would be better if you could find the portfolio style that you want to use from the link below and send it to me so I will help you with that.

    https://neuronthemes.com/otivar

    Feel free to ask for anything you need.

    Kind Regards