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  Public Ticket #2877827
Displying fonts
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Comments

  • designity started the conversation

    Hi there. Beatiful theme, thanks!

    Works great except for one issue — fonts seems like doubled or bolder then they are. Sometimes for a while, sometimes for minutes. It helps, when I click anywhere on site. Please, could you help me with that? 

    Thanks! Eva

  •  933
    Neuron replied

    Hi Eva,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   designity replied privately
  • designity replied

    Also, some people see this (attachment).

    fonts.jpeg

  •  933
    Neuron replied

    Hi,

    I've just checked all the pages of your site, and the font seemed to be alright, have you tried to clear the cache of your browser, can you please check it also on the other devices.

    Feel free to ask for anything you need.

    Kind Regards


  • designity replied

    Hi, thanks. We did clear cache (my computer, also clients) and it does still the same thing. This is really strange behavior. The issue is just on desktop. On my notebook (Chrome, W10) I see doubled fonts. My client sees that weird pixelized site. Mobile seems ok. Please, help.

    Eva  

  •  933
    Neuron replied

    Hi Eva,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please check the article below on how to fix it?

    https://stackoverflow.com/questions/45204673/font-looks-a-little-bolder-on-chrome

    Feel free to ask for anything you need.

    Kind Regards


  • designity replied

    Hi, I'm not sure, if I used it well

    6344081194.png

    But i doesn't worked. Also the pixelized variant is still the issue:

    fonts.jpeg

    Do you have any other idea what might be wrong? Thank you very much.

    Best, Eva

  •  933
    Neuron replied

    Hi Eva,

    I am very sorry for the late reply, we were not working on the weekend.

    I'm not really seeing this issue in any of the devices that we have in our office, can you please tell us the device that you're testing it on, also the browser version.

    We've also checked it on mobile devices, but the font was displaying alright.

    Have you checked it on any other devices?

    Feel free to ask for anything you need.

    Kind Regards


  • designity replied

    Hi, it's:

    Lenovo Thinkpad X220
    Edition Windows 10 Home
    Version 21H1
    Date of installation ‎03.‎05.‎2021
    Build OS 19043.1237
    Windows Feature Experience Pack 120.2212.3530.0
    Google Chrome version 94.0.4606.81 (Oficial) (64bits)

    This is for the "pixel version" of website:

    fonts.jpeg

    Thanks!

  •  933
    Neuron replied

    Hi Eva,

    I'll take a deep look into this issue and let you know the solution as soon as possible.

    Feel free to ask for anything you need.

    Kind Regards