1) First of all, please make sure that you're running the latest version of the Neuron Builder plugin (v.1.0.4.2) you can update it by going to Dashboard > Plugins, but if you can't find the latest version there you can tell me and I'll attach it on the reply.
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Can you please give me full access, so I can take a deep look, and tell me if its needed, can I reset the website, is there any template or anything that you don't want to loose, if not, then I'll reset the site and import the Podcast demo again.
hi team ,
I've installed the neuron/kaon but its failing to import thinkBig podcast theme. it gets stuck on loading. pls help
Hi,
1) First of all, please make sure that you're running the latest version of the Neuron Builder plugin (v.1.0.4.2) you can update it by going to Dashboard > Plugins, but if you can't find the latest version there you can tell me and I'll attach it on the reply.
- https://prnt.sc/1t2jxhg
2) PHP Recommendations
If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Feel free to ask for anything you need.
Kind Regards
hi I was able to import the theme but pages are distorted.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
Can you please give me full access, so I can take a deep look, and tell me if its needed, can I reset the website, is there any template or anything that you don't want to loose, if not, then I'll reset the site and import the Podcast demo again.
Feel free to ask for anytihng you need.
Kind Regards