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  Public Ticket #2876600
Can't find demo pages, only blocks
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  • artesdesign started the conversation

    Hi, 

    I just installed your OTIVAR theme, ran the Demo Importer, but the only thing I see in Elementor library are Blocks. Both Pages and My Templates tabs are empty. I tried running Demo Importer again, but no luck. 

    Could you guide me, how can I import the ready made demo pages for OTIVAR theme?

    Cheers

    Anna

  •  933
    Neuron replied

    Hi Anna,

    First of all, you need to make sure that you've activated the license, please check this video on how to activate it.

    Then you have to import the demo by going to Dashboard > Neuron > Demo Importer, please check this video on how to import it, but please notice that the demos that are in the video are just examples and they're not included in the Otivar theme.

    Feel free to ask for anything you need.

    Kind Regards


  • artesdesign replied

    Hi, 

    license is activated, I wouldn't be able to run the Demo Importer with inactive license I believe?

    The problem is, that only the Blocks from demo content got imported into Elementor library, there are no demo Pages or Templates (I don't know if the demo pages should be available in Pages tab or MyTemplates).

    I would like to use e.g. this page from demo: https://neuronthemes.com/otivar/ or https://neuronthemes.com/otivar/contact-creative/ where can I find it?

    Cheers

    Anna

  •  933
    Neuron replied

    Hi Anna,

    Sorry for the misunderstanding,

    All of the pages that were imported from Dashboard > Neuron > Demo Importer can be found at Dashboard > Pages because they're not saved as templates but as pages, so you have to go to Dashboard > Pages and search for "Contact Creative", and the block templates that you're sawing are coming from Neuron Library, you can read more for the Neuron Library at this article.

    Feel free to ask for anything you need.

    Kind Regards


  • artesdesign replied

    That is the first place I checked, unfortunately in Dashboard->Pages are only 8 default Wordpress pages and nothing from OTIVAR, as you can see in the attachements. I ran the Demo Importer a few times, hoping that it would re-import anything, but it did not work.

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   artesdesign replied privately
  •  933
    Neuron replied

    Hi,

    I managed to import the demo of the Otivar theme, so can you please go and check the pages now?

    - https://prnt.sc/1tb7jt2

    Feel free to ask for anything you need.

    Kind Regards


  • artesdesign replied

    Thank you very much for your help:) It works now!

    The only thing is that there are no "Works - Case Studies" pages imported.


    Cheers,

    Anna

  •  933
    Neuron replied

    Hi Anna,

    The "Case Studies" are actually portfolio items, so of course, they're imported, you can find them by going to Dashboard > Portfolio > All Items.

    Feel free to ask for anything you need.

    Kind Regards


  • artesdesign replied

    Thank you, you can close this ticket I will ask other questions in a separate thread.