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  Public Ticket #2874519
Image in the Search page
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Comments

  • Vassilis1978 started the conversation

    Hi,

    in the search page customization (appearance/utility/search) i have added a Hero image but this is not showing in my search results page.

    Can you look into this?

    Thank you.


  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.

    Arkhitekton Theme Version 1.2.9
    Neuron Core Plugin 1.2.8

    You can update the theme directly on your dashboard, via the plugin below: 

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  • Vassilis1978 replied

    Hi,

    Yes, i am already using the latest versions.

    No image displayed.

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Vassilis1978 replied privately
  •  933
    Neuron replied

    Hi,

    I've just customized some code in the theme files, can you please take a look at it?

    Feel free to ask for anything you need.

    Kind Regards


  • Vassilis1978 replied

    Hi,

    Just checked. Still no image

  •  933
    Neuron replied

    Hi,

    We'll take a deep look into this issue to fix it because that option to add the hero image on the search page was added a long time ago, and there seems to be an error with it, but we'll let you know for anything.

    Feel free to ask for anything you need.

    Kind Regards