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  Public Ticket #2873527
Cart not coming out after purchase
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Comments

  • carlobbb started the conversation

    Hi, 

    once i added variations to my products, the cart stopped sliding in from the right side and the page refresh everytime i add a product to the cart.

    How can i fix this?

    Thanks alot,

    Carlo

  •   carlobbb replied privately
  •  933
    Neuron replied

    Hi Carlo,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   carlobbb replied privately
  •  933
    Neuron replied

    Hi Carlo,

    I am very sorry for the late reply, we were not working on the weekend.

    We've just released an update of the Neuron Builder plugin (v.1.0.4.2), so then when you'll add to cart a variable product, the menu cart will display.

    You can update the plugin just by going to Dashboard > Updates > Check for updates.

    Feel free to ask for anything you need.

    Kind Regards


  • carlobbb replied

    Thanks alot!

    Great support, i did put 5 stars on elementor:-)

    Last two things about cart and i'm done...i see a text instead of the x to close the pop up cart.Can you just point me on how to change it?

    And also if there is anything i can do to speed up the cart loading and items removing.There is like a 3 seconds waiting or more when addong or removing,

    Many many thanks

  •  933
    Neuron replied

    Hi,

    Glad to know for the retesmile.png

    1) I've just fixed that "X" icon, can you please take a look at it.

    2) I'm seeing that your site is a little bit slow in general, so I would suggest you three things about how to increase the speed of your website.

    2/1) Compress images to lower resolutions and smaller image sizes.

    2/2) Use a cacher(we use w3 total cacher). https://wordpress.org/plugins/w3-total-cache/

    - Right after install go to general settings and enable page cache.

    2/3) Install autoptimize to combine all CSS files in one file and all JS files in one file, just like we do in our demo.

    https://wordpress.org/plugins/autoptimize/

    Feel free to ask for anything you need.

    Kind Regards


  • carlobbb replied

    Hello!

    Yes, i did check, the x is there!

    It is possible that the cart sliding is broke again,or acting weird, the page is refreshing again after adding to cart, not always, and it is unconsistent across products.

    Hope is not just me...

    Thanks, and hope is the last thing:-)

    And, i did already aded those plug ins, the site after that is pretty fast, is just the cart update that is slow.

    Carlo

  •   carlobbb replied privately
  • carlobbb replied

    Sorry, it might be me...so not consider this, thanks alot for the patience:-)

  •  933
    Neuron replied

    You're welcome anytime,

    If there's anything else that I can help you with, please let me know.

    Warmest Regards,
    NeuronThemes