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  Public Ticket #2869712
theme is stuck in demo
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  • Wisdomrt started the conversation

    I cant import premium version of the theme. i have verified the purchase but the demo importer returns on Ginea demo import

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  •  933
    Neuron replied

    Hi,

    All of the Ginea pre-made Demo Pages are included in that Ginea Demo group, so you have to import the Ginea demo by going to the Dashboard > Neuron > Demo Importer.

    If you need further help, please let me know.

    Feel free to ask for anything you need.

    Kind Regards


  • Wisdomrt replied

    okay seen, how do I customize theme, some elements are mot customizable and we have no theme options

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    In our {Thenetheme (especially in our themes that are made via the Neuron Builder) we don't have custom theme options that usually can be found at Appearance > Customize, we don't have these options because our theme can be completely managed from Elementor, so if you have to assign a header to your site, in case to create the template and then go to Appearance > Customize to assign it to the site, you can simply assign it from Elementor Template Display Conditions, and so on.

    You can take a look at the Documentation of the theme, also at the Video Tutorials, where you'll find anything you need to know on working with the Neuron Builder and Ginea Theme.

    Feel free to ask for anything you need.

    Kind Regards