I've just purchased the Otivar theme, looking slick in the demo's! But I can't seem to verify it when installing it. Did tried different browser but it seems like I'm missing the fill-in form for the code. I've attached a screenshot, this happens in Chrome and Safari.
You can take a look at the Documentation of the theme, also at the Video Tutorials, where you'll find anything you need to know on working with the Neuron Builder and Otivar Theme.
Thanks for the quick reply! I did follow the YouTube video's (link in your reply is broking btw). But it just doesn't seem to work. I miss some install options on step 2 and I miss the form at the licensing on step 3. I've attached screen capture video I've made so you can follow my steps.
Thank you, not sure what is going on, but this isn't my day..
I did install the Neuron Builder plugin, got to the License tab, created a token, filled it in, and when I press 'Save Changes' and nothing happens.. Also did it with the 3 steps install which didn't showed the token field first, but it does now. But also there won't happen anything. What am I doing wrong?
I've attached another video where you can see my steps.
The license seems to be activated successfully, we're sorry that you haven't received any message but we're currently working on it, so you'll receive a message when you activate the license, now you can go and import the Otivar demo by going to Dashboard > Nuron > Demo Importer.
You can check the following video tutorial on how to import the demo of the theme, but notice that the demos from the video are just as samples and they're not included in the Otivar theme.
Looks like it isn't activated yet, I can't install the demo. So I guess I'll have to wait when, I do receive a message it is activated, when you guys solved it internally?
We've just updated the Neuron Builder plugin, so in the latest version you'll get a message when the license is activated, and if you don't see the message it means that there's an error with the token so you have to check the token again.
You can update the plugin by going to Dashboard > Updates > Check for updates.
No updates available tho, as you can see in the link. Also can't find it on the Neuron webpage, could you provide me with the latest plugin zip: 1.0.4.1
I've just updated it on your website and the license was activated successfully, so now you can go and import the Otivar demo by going to Dashboard > Neuron > Demo Importer.
Hi!
I've just purchased the Otivar theme, looking slick in the demo's! But I can't seem to verify it when installing it. Did tried different browser but it seems like I'm missing the fill-in form for the code. I've attached a screenshot, this happens in Chrome and Safari.
Hope you can help me out! :)
All the best,
Leroy
Hi Leroy,
Can you please take a look at the following video on How to Activate any Neuron Theme in WordPress?
You can take a look at the Documentation of the theme, also at the Video Tutorials, where you'll find anything you need to know on working with the Neuron Builder and Otivar Theme.
Feel free to ask for anything you need.
Kind Regards
Hi,
Thanks for the quick reply! I did follow the YouTube video's (link in your reply is broking btw). But it just doesn't seem to work. I miss some install options on step 2 and I miss the form at the licensing on step 3. I've attached screen capture video I've made so you can follow my steps.
Looking forward to the solution!
All the best,
Leroy
Hi Leroy,
You're missing the Neuron Builder plugin, you can find it at Dashboard > Appearance > Install Plugins, but I'll attach it here also.
So after you install the plugin, you can activate the license by going to Dashboard > Neuron > License.
Feel free to ask for anything you need.
Kind Regards
Thank you, not sure what is going on, but this isn't my day..
I did install the Neuron Builder plugin, got to the License tab, created a token, filled it in, and when I press 'Save Changes' and nothing happens.. Also did it with the 3 steps install which didn't showed the token field first, but it does now. But also there won't happen anything. What am I doing wrong?
I've attached another video where you can see my steps.
All the best,
Leroy
Hi Leroy,
The license seems to be activated successfully, we're sorry that you haven't received any message but we're currently working on it, so you'll receive a message when you activate the license, now you can go and import the Otivar demo by going to Dashboard > Nuron > Demo Importer.
You can check the following video tutorial on how to import the demo of the theme, but notice that the demos from the video are just as samples and they're not included in the Otivar theme.
Feel free to ask for anything you need
Kind Regards
Looks like it isn't activated yet, I can't install the demo.
So I guess I'll have to wait when, I do receive a message it is activated, when you guys solved it internally?
Let me know!
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.
Feel free to ask for anything you need.
Kind Regards
Hi,
We've just updated the Neuron Builder plugin, so in the latest version you'll get a message when the license is activated, and if you don't see the message it means that there's an error with the token so you have to check the token again.
You can update the plugin by going to Dashboard > Updates > Check for updates.
- https://neuronthemes.com/neuron-builder/changelog/
Feel free to ask for anything you need.
Kind Regards
Ah I see! Hope it works.
No updates available tho, as you can see in the link.
Also can't find it on the Neuron webpage, could you provide me with the latest plugin zip: 1.0.4.1
Thanks in advance!
Hi,
I've just updated it on your website and the license was activated successfully, so now you can go and import the Otivar demo by going to Dashboard > Neuron > Demo Importer.
If you need further help, please let me know.
Warmest Regards,
NeuronThemes
Awesome thank you, everything works perfectly fine now!
Have a great weekend!
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes