1. I've made an architecture-interior design website. How can we have better speeds for the website (it runs very very slow- you will see)? Is this happening because the website is image-heavy? If yes, how can we improve speeds?
2. What are the ideal image sizes that are recommended? How do you suggest that I can compress them?
3. BLOCKER- I am having multiple failed attempts at making the standard menu visible on the mobile version of the website. I've done all the right steps in making a side menu visible for the desktop and tablet versions and turning it off for the mobile version. But unfortunately, the standard menu doesn't become visible. The mobile website opens without a menu.
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
1/2) "Compress images to lower resolutions and smaller image sizes." Do you recommend a specific resolution and image size? Please give the exact numbers suggested: example 1920px X 1080px and 2MB per image. It is a random goose chase in terms of how much to compress!
I've installed both these plugins now. But the loading time is still slow. Do have a look and let me know why you think it is so.
3) Version 2.1.6 of Neuron Core has been updated. There seems to be no 2.1.8. Also, how to check which version of bifrost is installed?
3) Blocker. Despite the above update, the menu is not showing up in the mobile version. Can you please check why? There is something wrong.
4) https://www.urbancircle.in/projects. After the update to Neuron Core 2.1.6, the website page has icons that are beneath the side menu left. This was never a problem before. Please help.
I am sending login details below in private for you to check the probable causes of the above.
Is someone currently doing something at your end? The menu seems to have changed completely for all pages (it is no longer side menu). If your team is logged in, do let me know. Shall wait for your updates.
I'm so sorry for the late reply, somehow I missed your ticket,
No, that's strange, because no one by our team hasn't logged into your website.
1/2) I will log into your website and check this, but first, you can tell me if I can continue and log in, as you had a problem with the menu that you've mentioned in the last reply, it wasn't by our side.
3) You can check which version of the theme you're using by going at Dashboard > Appearance > Themes (https://prnt.sc/1rli1d7) so the latest version of the theme is version 2.2.1, and you can update the theme directly on your dashboard, via the plugin below:
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
4) Please check the attached screenshot of what I see on the Project page, so can you please be more specific about this issue.
The plugin is installed, and everything on that front is alright.
But you aren't still helping me resolve the missing menu on the mobile version of the website. There is no menu on the mobile version of the site- while the side menu has been selected only for the desktop version.
This has been a repetitive problem that I have been highlighting for several months- that hasn't yet been resolved. You solve one thing and leave out another. Request that you help solve this at the earliest.
I'm really sorry that we've missed this reply, you were missing the section of the header that will display on mobile devices, so I've created one, can you please take a look at it?
You can edit it by opening the header template on the Elementor editor and editing the third section of the page.
Looks like I still need a little help in sorting this out. I am attaching images for all this.
1. I have uploaded a png Logo for both the mobile and desktop menus. The mobile menu still has a white background to it. Unsure where I am going wrong in this.
2. The Hamburger is in blue. I need this in White. (although in Elementor, the hamburger is still black). How do I sort this out?
3. The background of the dropdown menu is in black. Would be nice if this was white (and menu text in blue). Where do I go to change both of these? In Elementor all of the fields relevant to this seem to be without a colour chosen- they are all empty. But it is indicated as black here.
4. In the same image, the arrow for the about section is too far on the left. Instead of closer to the menu names. How do I shift this?
Looking forward to sorting out all the issues with the mobile menu at the earliest! Thank you.
Thank you for making the update. There are still 2 errors.
1. Logo on the top left- it comes as a square. I have saved this as a PNG to be indicated as a circle only. We do NOT want square white edges to this. Attaching both website screenshot and the png logo.
2. The drop-down menu works so well in white and blue. Thank you for this. But there is still a problem. The drop-down of the ABOUT is empty - I think the text here is still WHITE. It needs to be changed to blue too. Attaching an image for this too.
Hi,
1. I've made an architecture-interior design website. How can we have better speeds for the website (it runs very very slow- you will see)? Is this happening because the website is image-heavy? If yes, how can we improve speeds?
2. What are the ideal image sizes that are recommended? How do you suggest that I can compress them?
3. BLOCKER- I am having multiple failed attempts at making the standard menu visible on the mobile version of the website. I've done all the right steps in making a side menu visible for the desktop and tablet versions and turning it off for the mobile version. But unfortunately, the standard menu doesn't become visible. The mobile website opens without a menu.
Please help me with this at the earliest!
Best, Ravi
Hi Ravi,
1/2) I would suggest you three things about how to increase the speed of your website.
3) Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
Hi,
1/2) "Compress images to lower resolutions and smaller image sizes." Do you recommend a specific resolution and image size? Please give the exact numbers suggested: example 1920px X 1080px and 2MB per image. It is a random goose chase in terms of how much to compress!
I've installed both these plugins now. But the loading time is still slow. Do have a look and let me know why you think it is so.
3) Version 2.1.6 of Neuron Core has been updated. There seems to be no 2.1.8. Also, how to check which version of bifrost is installed?
3) Blocker. Despite the above update, the menu is not showing up in the mobile version. Can you please check why? There is something wrong.
4) https://www.urbancircle.in/projects. After the update to Neuron Core 2.1.6, the website page has icons that are beneath the side menu left. This was never a problem before. Please help.
I am sending login details below in private for you to check the probable causes of the above.
Best,
Ravi
Hi,
Is someone currently doing something at your end? The menu seems to have changed completely for all pages (it is no longer side menu). If your team is logged in, do let me know. Shall wait for your updates.
Do let me know.
Hi,
I'm so sorry for the late reply, somehow I missed your ticket,
No, that's strange, because no one by our team hasn't logged into your website.
1/2) I will log into your website and check this, but first, you can tell me if I can continue and log in, as you had a problem with the menu that you've mentioned in the last reply, it wasn't by our side.
3) You can check which version of the theme you're using by going at Dashboard > Appearance > Themes (https://prnt.sc/1rli1d7) so the latest version of the theme is version 2.2.1, and you can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
4) Please check the attached screenshot of what I see on the Project page, so can you please be more specific about this issue.
Feel free to ask for anything you need.
Kind Regards
Hi guys,
Did you manage to have a look yet?
Best,
Ravi
Hi Ravi,
You were missing the Advanced Custom Field plugin that is required by the theme, so I've installed it again and now everything is alright.
- https://prnt.sc/1rm1m3n
Feel free to ask for anything you need.
Kind Regards
Hello,
The plugin is installed, and everything on that front is alright.
But you aren't still helping me resolve the missing menu on the mobile version of the website. There is no menu on the mobile version of the site- while the side menu has been selected only for the desktop version.
This has been a repetitive problem that I have been highlighting for several months- that hasn't yet been resolved. You solve one thing and leave out another. Request that you help solve this at the earliest.
Best,
Ravi
Hi Ravi,
I'm really sorry that we've missed this reply, you were missing the section of the header that will display on mobile devices, so I've created one, can you please take a look at it?
You can edit it by opening the header template on the Elementor editor and editing the third section of the page.
- https://prnt.sc/1uvehqz
Feel free to ask for anything you need.
Kind Regards
Hello,
Thank you for your update.
Looks like I still need a little help in sorting this out. I am attaching images for all this.
1. I have uploaded a png Logo for both the mobile and desktop menus. The mobile menu still has a white background to it. Unsure where I am going wrong in this.
2. The Hamburger is in blue. I need this in White. (although in Elementor, the hamburger is still black). How do I sort this out?
3. The background of the dropdown menu is in black. Would be nice if this was white (and menu text in blue). Where do I go to change both of these? In Elementor all of the fields relevant to this seem to be without a colour chosen- they are all empty. But it is indicated as black here.
4. In the same image, the arrow for the about section is too far on the left. Instead of closer to the menu names. How do I shift this?
Looking forward to sorting out all the issues with the mobile menu at the earliest! Thank you.
Hi,
I've just customized the mobile menu as you wanted, can you please take a look at it and tell me if everything is alright.
Feel free to ask for anything you need.
Kind Regards
Hi,
Thank you for making the update.
There are still 2 errors.
1. Logo on the top left- it comes as a square. I have saved this as a PNG to be indicated as a circle only. We do NOT want square white edges to this. Attaching both website screenshot and the png logo.
2. The drop-down menu works so well in white and blue. Thank you for this. But there is still a problem. The drop-down of the ABOUT is empty - I think the text here is still WHITE. It needs to be changed to blue too. Attaching an image for this too.
Best,
Ravi
Hi Ravi,
I am very sorry for the late reply, we were not working on the weekend.
I've just made these changes, can you please take a look at the website now?
Feel free to ask for anything you need.
Kind Regards
Hello,
Thank you for this! This is amazing. It looks so neat.
Best
Ravi
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes