I dont know if this will work because it wont let me varify the purchase through envato. I am trying to respond to a ticket that was live before the support ran out.
How do I go about that without submitting another ticket? And I had to do that to submit this ticket only I used the purchase code because it didnt want to do it through envato.
I'm sorry for the late reply, we had some problems with the tickets server.
We're working on fixing it, but if you can't reply to that older ticket, you can just send us the URL of the ticket, we can check what's the issue and continue to talk here about it.
It was about getting the underline on rollover removed. I added the custom CSS but didnt work. I can find in the CSS at all where it is adding the underline?
The code that I've to send you in that ticket is the correct one that will add the underline to the menu items, but can you please provide me with an URL to your website so I can check it.
Hmm still doesnt seem to work for me. But I managed to remove the underline from the basket icon which was my main gripe. I guess the underline on the anchor text is bearable.
I was able to remove the underline by adding the following code at Nav Menu element > Advanced Tab > Custom CSS, as you have the Elementor Pro version, you can also add CSS to a specific element by going to the Advanced Tab > Custom CSS.
Yeah but this makes the entire page boxed, including the header, not just the page content. So where as before I had a top header bar which spanned the full width of the page, it is now also boxed.
I dont know if this will work because it wont let me varify the purchase through envato. I am trying to respond to a ticket that was live before the support ran out.
If this works I will try again.
Hi,
Can you please re-connect with the Envato authentication and try again to respond to those older tickets.
Feel free to ask for anything you need.
Kind Regards
How do I go about that without submitting another ticket? And I had to do that to submit this ticket only I used the purchase code because it didnt want to do it through envato.
Hi,
I'm sorry for the late reply, we had some problems with the tickets server.
We're working on fixing it, but if you can't reply to that older ticket, you can just send us the URL of the ticket, we can check what's the issue and continue to talk here about it.
Feel free to ask for anything you need.
Kind Regards
Hi no worries.
Yeah sure the URL for the old ticket is https://neuronthemes.ticksy.com/ticket/2856400/
It was about getting the underline on rollover removed. I added the custom CSS but didnt work. I can find in the CSS at all where it is adding the underline?
Hi,
The code that I've to send you in that ticket is the correct one that will add the underline to the menu items, but can you please provide me with an URL to your website so I can check it.
- https://prnt.sc/1qlj1ab
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
1) Can you please add the following code at Appearance > Customize > Additional CSS?
.elementor-20503 .elementor-element.elementor-element-0b9f6e2 .m-nav-menu--horizontal ul > li:hover > a:not(.menu-item-icon) { box-shadow: none !important; }Feel free to ask for anything you need.
Kind Regards
Hmm still doesnt seem to work for me. But I managed to remove the underline from the basket icon which was my main gripe. I guess the underline on the anchor text is bearable.
Hi,
I was able to remove the underline by adding the following code at Nav Menu element > Advanced Tab > Custom CSS, as you have the Elementor Pro version, you can also add CSS to a specific element by going to the Advanced Tab > Custom CSS.
.elementor-20503 .elementor-element.elementor-element-0b9f6e2 .m-nav-menu--horizontal ul > li:hover > a:not(.menu-item-icon) { box-shadow: none !important }Feel free to ask for anything you need.
Kind Regards
Ok cool thanks.
You're welcome
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hi,
It seems to still have the underline on hover on the sub nav. Do I need separate CSS for this?
Hi,
I've updated the code that I've added at Advanced tab > Custom CSS of the Nav Menu element, can you please check it now.
I'm seeing now that the active class of the menu has an underline, have you added it or should I remove it as well?
Feel free to ask for anything you need.
Kind Regards
The underline on the active state I dont mind thanks.
But one other thing. If you go to any of the shopping pages like cart for eg, the container is wider than themes container.
Hi,
Sorry for the late reply, somehow I missed your ticket.
Please go to the page settings > general > site width, set it to box, and choose the width of the container.
- https://prnt.sc/1r0n344
Feel free to ask for anything you need.
Kind Regards
Yeah but this makes the entire page boxed, including the header, not just the page content. So where as before I had a top header bar which spanned the full width of the page, it is now also boxed.
Hope that makes sense.
Hi,
Okay, so I've removed the width that you've added at the page setting and added the following code at Appearance > Customize > Additional CSS.
/* Shop Pages */ .woocommerce-cart .l-theme-wrapper .l-main-wrapper, .woocommerce-account .l-theme-wrapper .l-main-wrapper, .woocommerce-checkout .l-theme-wrapper .l-main-wrapper{ max-width: 1170px; margin-left: auto !important; margin-right: auto !important; }Feel free to ask for anything you need.
Kind Regards