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  Public Ticket #2853800
Can I install specific demo content or does it have to be everything
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  •  1
    acidoverride started the conversation

    Hi,

    Just wondering if I can install say just the "Shop Classic" theme for example or does it have to be the job lot?

    Ive installed the entire demo content but struggling to get it to look and function like the demo. There doesnt seem to be any templates to set as header and footer? I would basically like it exactly like the Shop Classic example shown here.... https://preview.themeforest.net/item/centaurus-creative-multipurpose-wordpress-theme/full_screen_preview/22884779?_ga=2.158938618.1593469399.1629473537-1693628455.1585165758

    Thanks

  •  1
    acidoverride replied

    Can I recieve a refund on this theme please, it really doesnt do what I was expecting.

    Thanks.

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    We're so sorry for your experience with our Centaurus theme, can you please provide me with your wp-admin, so I can take a quick look at it and see what's going on with it, I would be glad to help you to solve the issues that you're facing.

    You can import the demo data of the Centaurus theme by going to Appearance > Import Demo Data, but unfortunately, the demo importer doesn't include any pre-build header or footer template, but if you need to change anything in the style of those components, please let me know so I can help you.

    The link to the shop page you've attached redirects me to the main page of the Centaurus theme, so can you please get a link to the page from this one and send it again.

    https://neuronthemes.com/centaurus/

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    acidoverride replied

    Ive installed a dif theme now and working with that. This theme really didnt do as I was expecting based on the examples. It was the shop classic example I was wanting to use if you look in the list of examples. But Like I say, I have reverted back to a dif theme now. Is it possible to get a refund please?

    Thanks

  •  933
    Neuron replied

    Hi,

    You can ask for a refund and we'll accept it.

    https://themeforest.net/refund_requests/new

    Kind Regards,
    NeuronThemes


  •  1
    acidoverride replied

    Ok thanks.