Hi Nadia Kaminskaya,

It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

- https://neuronthemes.com/arkhitekton/demo-importer/main-demo.xml

So there are two solutions.

1) Contact the hosting provider and explain the issue (503 issue in importing).

2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

Feel free to ask for anything you need.

Kind Regards

Hi Nadia Kaminskaya,

Can you please provide me with your wp-admin, I will import the demo data for you.

Feel free to ask for anything you need.

Kind Regards

Hi Nadia Kaminskaya,

1) I've reset your website and imported the demo with images included, can you please take a look at it?

2) Can you please check the attached screenshot of how to grab the shortcode of a template.

- https://prnt.sc/1nv62lj

Feel free to ask for anything you need.

Kind Regards

Hi Nadia Kaminskaya,

I am very sorry for the late reply, we were not working on the weekend.

1) You can go to Dashboard >Templates > Add New Footer template and edit it and when you're done you can assign it to the Entire Site by going to Appearance > Customize > Footer > Template.

- https://prnt.sc/1pln13b

- https://prnt.sc/1plnk50

2) I saw that you have 24 templates on your site, so you can grab the shortcode of each of them.

- https://prnt.sc/1plm76m

3) You can change the header for the entire site by going to Appearance > Customize > Header > Layout > Template.

- https://prnt.sc/1plnyv0

Feel free to ask for anything you need.

Kind Regards

Hi Nadia Kaminskaya,

Have you managed to solve it, because I've just checked it and Elementor is working alright?

- https://prnt.sc/1q315qp

Feel free to ask for anything you need.

Kind Regards

Hi Nadia Kaminskaya,

PHP Recommendations

Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

Feel free to ask for anything you need.

Kind Regards

Hi,

1) I've set the permalinks to Post Name by going at Dashboard > Settings > Permalinks, and the pages seem to be loading alright on Elementor Editor, please check the attached screenshot.

- https://prnt.sc/1qbnl8k

2) This issue was caused by some CSS that was being applied to the link of the image, so to remove that I've added the following code at Appearance > Customize > Additional CSS.

- https://prnt.sc/1qbnic8

.elementor-widget-image a {
    display: block;
}

Feel free to ask for anything you need.

Kind Regards