I saw the answers you gave to people who had this problem and I contact my hosting provider (ovh) and explain the 503 issue in importing.
Here is their answer : Regarding your request, the 503 error you see is returned by the "neuronthemes.com" server. Your hosting is trying to connect to the site "neuronthemes.com" with the ip address "141.94.87.67". The problem is as you are on a shared server, you share this ip address with several clients and this alerts the security system of the "neuronthemes.com" server because, it does not understand why it has many requests from the same ip address. I invite you to contact the editor of your theme to ask him if he can unblock the ip address "141.94.87.67".
So, could you unblock the ip address "141.94.87.67" ?
I try to import .xml file as you advice but ther is error too.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on and I'll import the demo data for you, make sure to click on private reply.
It seems that you've imported the demo before installing & activating the WooCommerce plugin, so some product templates were missing, so I had to reset your site and import the demo data again, and now everything is alright.
Can you please be more specific if there's an issue because as I've told you before I've managed to import the demo data on your site with the XML file.
Hello,
I saw the answers you gave to people who had this problem and I contact my hosting provider (ovh) and explain the 503 issue in importing.
Here is their answer :
Regarding your request, the 503 error you see is returned by the "neuronthemes.com" server. Your hosting is trying to connect to the site "neuronthemes.com" with the ip address "141.94.87.67". The problem is as you are on a shared server, you share this ip address with several clients and this alerts the security system of the "neuronthemes.com" server because, it does not understand why it has many requests from the same ip address.
I invite you to contact the editor of your theme to ask him if he can unblock the ip address "141.94.87.67".
So, could you unblock the ip address "141.94.87.67" ?
I try to import .xml file as you advice but ther is error too.
I hope you'll help me, thanks a lot!
Hi Bellego Solene,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on and I'll import the demo data for you, make sure to click on private reply.
Feel free to ask for anything you need.
Kind Regards
Hi Bellego Solene,
It seems that you've imported the demo before installing & activating the WooCommerce plugin, so some product templates were missing, so I had to reset your site and import the demo data again, and now everything is alright.
Feel free to ask for anything you need.
Kind Regards
Hello,
Thanks, but I still can't import demo themes. There is always the 503 error.
Are all the elements of the themes available with the xml file? In this case, I will continue like this.
Thanks
Hi Bellefo Solene,
Can you please be more specific if there's an issue because as I've told you before I've managed to import the demo data on your site with the XML file.
Feel free to ask for anything you need.
Kind Regards