Comments Michael Shumway started the conversationJuly 16, 2021 at 8:38pmI'm getting an error when i try to import the main demo data. see attachment 933Neuron repliedJuly 16, 2021 at 8:40pmHi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/"theme-name"/demo-importer/main-demo.xml So there are two solutions. 1) Contact the hosting provider and explain the issue (503 issue in importing). 2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file). Feel free to ask for anything you need. Kind Regards Sign in to reply ...
I'm getting an error when i try to import the main demo data. see attachment
Hi,
It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.
- https://neuronthemes.com/"theme-name"/demo-importer/main-demo.xml
So there are two solutions.
1) Contact the hosting provider and explain the issue (503 issue in importing).
2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).
Feel free to ask for anything you need.
Kind Regards