Okay
  Public Ticket #2813542
Demo Content
Closed

Comments

  • RyanJamesAgency started the conversation
    June 28, 2021 at 8:47pm

    hi there, 

    when i try to install the MAIN DEMO content, the system tells me it cannot find the URL or the content; I get this message:

    Import Failed

    Whoops, there was a problem importing your content.

    error.svg

    An error occurred while fetching file from: https://neuronthemes.com/arkhitekton/demo-importer/content.xml! Reason: 503 - Service Unavailable.

    Thanks,

    Ryan

  •  867
    Neuron replied
    June 29, 2021 at 7:56am

    Hi,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    - https://neuronthemes.com/arkhitekton/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

    Feel free to ask for anything you need.

    Kind Regards


  • RyanJamesAgency replied
    July 7, 2021 at 5:47pm

    it seems that your server on cloudflare is blocking us. confirmed with wordpress engine


  •  867
    Neuron replied
    July 8, 2021 at 7:22am

    Hi,

    Have you managed to import the demo, if not, you can provide me with your wp-admin, so I will import it for you.

    Feel free to ask for anything you need.

    Kind Regards