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  Public Ticket #2801138
Import Demo Data Error
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Comments

  • Jainith started the conversation
    June 13, 2021 at 1:41pm

    I'm trying to Import Demo Data but I'm getting a message like this

    Import Failed

    Error: error (0)


    Please look into it and let me know what to be done next ASAP. Thank you.

  •  933
    Neuron replied
    June 13, 2021 at 5:58pm

    Hi Jainith,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   Jainith replied privately
  •  933
    Neuron replied
    June 14, 2021 at 9:52am

    Hi,

    I've imported the demo manually on your site by going to Dashboard > Tools > Import > WordPress Importer.

    Feel free to ask for anything you need.

    Kind Regards


  • Jainith replied
    June 14, 2021 at 11:41am

    Thank you. I'm not able to edit the pages with Elementor. The page doesn't load when I click Edit with Elementor. Elementor safe mode is also not working.

  •  933
    Neuron replied
    June 14, 2021 at 11:55am

    Hi Jainith,

    PHP Recommendations 

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change the PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards


  • Jainith replied
    June 21, 2021 at 4:38am

    Hello, I changed the values as you recommended. Still, I'm facing issues with editing with elementor. page doesn't load. not even safe mode is working.

  •  933
    Neuron replied
    June 22, 2021 at 7:31am

    Hi Jainith,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please check the article below on how to fix this issue.

    - https://elementor.com/help/elementor-not-loading/

    Feel free to ask for anything you need.

    Kind Regards