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  Public Ticket #2798416
One Click Demo Import not working
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Comments

  • adambrzoskowski started the conversation

    Hi,

    Unfortunately, I am unable to load the demos. I have followed all instructions, all the required plugins are installed. I am getting error that the services are unavailable, so it seems like the error is on your end. However, I have also downgraded PHP version from 8.0 beta to 7.4 so please let me know if that was also correct of me to do. See screenshot with the error attached. Thank you for your support.

  •  933
    Neuron replied

    Hi,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    https://neuronthemes.com/bifrost/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

    Feel free to ask for anything you need.

    Kind Regards