I bought bifrost Themeplate and i want to import demo to build my page easier. however, when i click on "import demo" , it failed this message appear :
An error occurred while fetching file from: https://neuronthemes.com/bifrost/demo-importer/homepages/creative/interactive-parallax.xml!
Reason: 503 - Service Unavailable.
i don't know what happen. could you, please, help me to find solution ?
I bought bifrost Themeplate and i want to import demo to build my page easier.
however, when i click on "import demo" , it failed
this message appear :
An error occurred while fetching file from: https://neuronthemes.com/bifrost/demo-importer/homepages/creative/interactive-parallax.xml! Reason: 503 - Service Unavailable.
i don't know what happen. could you, please, help me to find solution ?
thank you.
Hi Yapluca,
It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.
- https://neuronthemes.com/bifrost/demo-importer/main-demo.xml
So there are two solutions.
1) Contact the hosting provider and explain the issue (503 issue in importing).
2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).
Feel free to ask for anything you need.
Kind Regards
Thanks to answer. I already try to add the file manually .
everything works but no file has been added.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.
Feel free to ask for anything you need.
Kind Regards
Hi Yapluca,
I've just imported the demo data for you, can you please check it now.
Feel free to ask for anything you need.
Kind Regards
yes, everything works !
thank you so much, have a nice day
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes