the "Work" page on my website (aka the most important part of the whole website) doesn't show when people open my website in Firefox. They just get an empty white page. This is a huge deal since 23% of internet users in Germany use Firefox. Any idea why this is happening?
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Yes, nothing will be lost after the update of the Neuron Core plugin.
You might lose any customization that you've done in the Bifrost theme code, so when you're going to make any change on the theme code, it's recommended to make it on the Child theme files, so after the update of the theme, nothing will be lost.
Hi there,
the "Work" page on my website (aka the most important part of the whole website) doesn't show when people open my website in Firefox. They just get an empty white page. This is a huge deal since 23% of internet users in Germany use Firefox. Any idea why this is happening?
www.janisbrod.com
Best, Janis
Hi Janis,
Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
Thanks, I'll try that! Will I keep all my settings and designs when I uninstall and reinstall Neuron Core?
Hi Janis,
Yes, nothing will be lost after the update of the Neuron Core plugin.
You might lose any customization that you've done in the Bifrost theme code, so when you're going to make any change on the theme code, it's recommended to make it on the Child theme files, so after the update of the theme, nothing will be lost.
Feel free to ask for anything you need.
Kind Regards