Okay
  Public Ticket #2775871
Display of the theme
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Comments

  • Petra started the conversation
    May 13, 2021 at 11:39am

    Hello support team, 

    I do have several questions also reckoning that there might be serveral bugs. 

    1. the tiles in the Simple Portfolio theme have a space between them. When editing in the Elementor surface, the spaces between the tiles are shown perfectly but as I change the view to the frontend, the space is missing. Please check the provided URL and you'll see the problem

    2. on the Portfolio item "Konktakt" you can see a telephone earpiece. This is shown nicely in the desktop version but in the mobile version it is completely distorted and is hidden for now. Please check because with all the other headers it is no problem at all. 

    3. How do i chance the typography, especially the H1/H2/H3/H4 ect. settings? 

    Thank you very much for your help. 

    Best, Petra

  •  933
    Neuron replied
    May 14, 2021 at 9:06pm

    Hi Petra,

    We're so sorry for the late reply, we had some holidays in our country.

    1) Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    2) Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    3) You can add the following code at Appearance > Customize > Additional CSS.

    h1,
h2,
h3,
h4 {
    font-size : 40px !importnat;
    line-height: 48px  !important;
    color: black !important;
}

    Feel free to ask for anything you need.

    Kind Regards


  • Petra replied
    May 16, 2021 at 2:38pm

    Hello, 

    here is your login:
    BN: [email protected]
    PW: NeuronSetup2021

    https://342grad-coaching.at/wp-admin

    3) I applied the additional CSS code but nothing changed in the theme. Please let me know a different solution.
    Thank you! 

    Best, Petra

  •  933
    Neuron replied
    May 17, 2021 at 5:07pm

    Hi Petra,

    I am very sorry for the late reply, we were not working on the weekend.

    1) I've added the space by editing the post element > Layout tab > Spacing.

    - https://prnt.sc/131lf8u

    2) Please change the height of the image for mobile devices, you can change it for responsive mode by clicking on the device icon.

    - https://prnt.sc/131lh3k

    - https://prnt.sc/131liew

    3) Sorry, there was a typo in the code that I've sent you, now I've updated it.

    Feel free to ask for anything you need.

    Kind Regards


  • Petra replied
    May 19, 2021 at 2:26pm

    Hey there, 

    thanks so much this worked out perfectly. I would have some more questions:

    1. Within the portfoliopages https://342grad-coaching.at/portfolio/ueber-mich/ there is a serach loupe but it is missing on the homepage: https://342grad-coaching.at/ can you tell me how to add it on the homepage as well? 

    2. How do I change the font of the Mainmenu - only on the desktop and tablet version? 

    3. If i go to the theme editor I cannot add a Google Analytics Code - can you please add it in the code: UA-197343441-1

    Thanks so much for the help!

    Best, Petra

  •  933
    Neuron replied
    May 21, 2021 at 6:47am

    Hi,

    1) Please go to those pages, edit them and make sure that the header settings all are set to inherit, then go to Appearance > Customize> Header > Template > Layout, set the layout to Template, and make sure to select the correct template to be displayed on all site.

    2) Go and edit the Header template > Nav Menu element > Style tab > Typography.

    3) Cam you please take a look at those two articles:

    - https://www.monsterinsights.com/how-to-add-google-analytics-to-wordpress-without-a-plugin/

    - https://www.wpbeginner.com/beginners-guide/how-to-install-google-analytics-in-wordpress/

    Feel free to ask for anything you need.

    Kind Regards


  • Petra replied
    May 21, 2021 at 8:47am

    Hello, 

    I added the analytics snippet in the header.php of the Bifrost Theme - not the Bifrost Child theme. Is that correct? The tracking is not working. 

    Thanks for the help. 

    Best regards.

  •  933
    Neuron replied
    May 24, 2021 at 7:39am

    Hi Petra,

    I am very sorry for the late reply, we were not working on the weekend.

    I've moved the code to the footer.php file, but then saw that you've already installed a plugin for google analytics, so can we please remove the code.

    Feel free to ask for anything you need.

    Kind Regards


  • Petra replied
    May 25, 2021 at 3:50pm

    Hello support team, 

    the google analytics code needs to be at the end of the head section of the child theme. Can you add it there please? 

    Thanks!

  •  933
    Neuron replied
    May 26, 2021 at 3:03pm

    Hi Petra,

    I've already added that to the child theme, so to add it had to install a plugin called "Theme Editor", so I could edit the theme files.

    Feel free to ask for anything you need.

    Kind Regards