Okay
  Public Ticket #2768874
problem accessing the site in backend
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Comments

  • Antoniopipolo started the conversation
    May 5, 2021 at 11:48am

    hi, when i open my site in backend get this error message:


    Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /homepages/46/d643946153/htdocs/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php on line 646

    Warning: Cannot modify header information - headers already sent by (output started at /homepages/46/d643946153/htdocs/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php:646) in /homepages/46/d643946153/htdocs/wp-includes/pluggable.php on line 1329

    Warning: Cannot modify header information - headers already sent by (output started at /homepages/46/d643946153/htdocs/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php:646) in /homepages/46/d643946153/htdocs/wp-includes/pluggable.php on line 1332


    i've updateted php lately, help


  •  907
    Neuron replied
    May 6, 2021 at 9:21pm

    Hi,

    Can you please check the article below on how to fix it?

    - https://stackoverflow.com/questions/8028957/how-to-fix-headers-already-sent-error-in-php

    Feel free to ask for anything you need.

    Kind Regards


  • Antoniopipolo replied
    May 19, 2021 at 1:31pm

    i need more help i was notable to fix the problem, is it possible for you to check with my ftp credentials?

  •  907
    Neuron replied
    May 21, 2021 at 6:54am

    Hi,

    Sorry for the late reply, somehow I missed your ticket.

    Please do the following steps:

    1. Use your FTP program to log in to your web server.
    2. Navigate to your file, in the example, it's the wp-config.php.
    3. Open up the wp-config.php file.
    4. Look for <?php at the very beginning of the file. Remove any empty space before <?php
    5. The <?php which is the PHP opening tag should be at the very first line of the file within wp-config.php
    6. Look for any ?> sign at the end of the file, if there is any, you will need to remove any empty space after it.
    7. If you cannot find any ?> sign at the end of the file, you will not need to do anything. Just to play safe, you can remove empty lines.
    8. If your error points to functions.php, you can carry out the same procedure.

    Feel free to ask for anything you need.

    Kind Regards