Comments Romano started the conversationMay 1, 2021 at 2:14pmCan not install the theme. Tried to import xml main-demo file but problem still remains. Is there any solution for this case? 933Neuron repliedMay 2, 2021 at 8:26pmHi Romano,It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo-importer/main-demo.xml So there are two solutions. 1) Contact the hosting provider and explain the issue (503 issue in importing). 2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file). Feel free to ask for anything you need. Kind Regards Sign in to reply ...
Can not install the theme. Tried to import xml main-demo file but problem still remains. Is there any solution for this case?
Hi Romano,
It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.
- https://neuronthemes.com/bifrost/demo-importer/main-demo.xml
So there are two solutions.
1) Contact the hosting provider and explain the issue (503 issue in importing).
2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).
Feel free to ask for anything you need.
Kind Regards