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Okay
  Public Ticket #2765637
Reason: 503
Closed

Comments

  • Romano started the conversation
    May 1, 2021 at 2:14pm

    Can not install the theme. Tried to import xml main-demo file but problem still remains. Is there any solution for this case?

  •  1,001
    Neuron replied
    May 2, 2021 at 8:26pm

    Hi Romano,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    - https://neuronthemes.com/bifrost/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

    Feel free to ask for anything you need.

    Kind Regards