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  Public Ticket #2758039
The Search page sometimes shows no results
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  • Florian started the conversation

    The content of the search does not load, but there is no error code. You just don't see any content in navigation etc. 

    It seems that the search is not sufficiently displayed whether the appropriate elements have been loaded.

  •  933
    Neuron replied

    Hi Florian,

    Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.

    Bifrost Theme Version 2.2.0
    Neuron Core Plugin 2.1.6

    You can update the theme directly on your dashboard, via the plugin below: 

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  • Florian replied

    Many thanks for the quick response.
    I followed your instructions, unfortunately the error is still exactly the same as before.
    Here is another photo, maybe this will help you understand what is causing the error.

    Kind Regards

    Florian

  •  933
    Neuron replied

    Hi Florian,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Florian replied privately
  •   Neuron replied privately