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  Public Ticket #2755462
can not import demo and templates
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Comments

  • Imagina2004 started the conversation

    I can´t import the "Main Demo" and the"Header Templates" , i get an error,

    I have attached the screen grab

  •  933
    Neuron replied

    Hi,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    https://neuronthemes.com/bifrost/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

    Feel free to ask for anything you need.

    Kind Regards