Okay
  Public Ticket #2751877
refund
Closed

Comments

  • xavi3relvis started the conversation

    I need a refund on the theme. The theme has errors on installation and support isn't responding, meanwhile have an anxious client. Support was promised but not dellivered, opened with envato as well. Please do this asap.

  •  933
    Neuron replied

    Hi,

    We're so sorry for your experience with our Bifrost theme, we can help you to solve your issue, so you can provide us with your wp-admin, make sure to click on private reply.

    But if you have already decided not to use the Bifrost, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards