Okay
  Public Ticket #2750344
Demo Import (Import Failed)
Closed

Comments

  • Ju2000 started the conversation

    Hi, 

    I just installed the WordPress theme the "BiFrost" and I tried importing the demo's to be able to work with them and I get this message when trying to use them. Please help.

  •  933
    Neuron replied

    Hi,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    https://neuronthemes.com/bifrost/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

    Feel free to ask for anything you need.

    Kind Regards