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  Public Ticket #2749976
Can't open Portfolio
Closed

Comments

  • Martin started the conversation
    April 14, 2021 at 12:34pm

    Hello!

    I cannot open the portfolio. Only the featured image is displayed. The gallery function is deactivated (it makes no difference.)

  •  933
    Neuron replied
    April 15, 2021 at 12:32pm

    Hi Martin,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   Martin replied privately
  •  933
    Neuron replied
    April 16, 2021 at 9:44pm

    Hi Martin,

    Please make sure that you're running the latest version of the theme which is version 1.1.2

    You can update the theme directly from the dashboard via the following plugin.

    - https://envato.com/market-plugin/

    Feel free to ask for anything you need.

    Kind Regards


  • Martin replied
    April 20, 2021 at 10:09am

    i've the latest version.
    have you checked my Website?

  •  933
    Neuron replied
    April 21, 2021 at 12:33pm

    Hi Martin,

    I've removed the fancybox by going to Dashboard > Appearance > Customize > Portfolio Options > Fancybox.

    - https://prnt.sc/11sxjl6

    Feel free to ask for anything you need.

    Kind Regards


  • Martin replied
    April 23, 2021 at 12:35pm

    Oh … thank you very much!

  •  933
    Neuron replied
    April 23, 2021 at 1:18pm

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes