We are having major issue with WordPress and WooCommerce. This is causing a lot of issues and we are hoping to launch the site on Monday.
The shop areas (cart, checkout, etc) are showing duplicate entries. For example, on the checkout page there are two billing details form, and two areas where you can put credit card information. This is very strange. I've been to check in case there are two instances of Wordpress but that doesn't seem to be the case.
I've already created an admin login for you on another ticket (#2744580), so please use this to access the site if required.
While I haven't resolved this I have managed a workaround. I created new commerce pages for cart, checkout, account and I used the woocommerce shortcode to add the relevent elements. I then changed the default pages in WooCommerce to these new custom pages. Its seems to have resolved it so you can close this ticket.
We are having major issue with WordPress and WooCommerce. This is causing a lot of issues and we are hoping to launch the site on Monday.
The shop areas (cart, checkout, etc) are showing duplicate entries. For example, on the checkout page there are two billing details form, and two areas where you can put credit card information. This is very strange. I've been to check in case there are two instances of Wordpress but that doesn't seem to be the case.
I've already created an admin login for you on another ticket (#2744580), so please use this to access the site if required.
Best wishes,
Graeme
While I haven't resolved this I have managed a workaround. I created new commerce pages for cart, checkout, account and I used the woocommerce shortcode to add the relevent elements. I then changed the default pages in WooCommerce to these new custom pages. Its seems to have resolved it so you can close this ticket.
Hi Graeme,
Very glad to know
Feel free to ask for anything you need.
Kind Regards