Okay
  Public Ticket #2747127
Issues with import
Closed

Comments

  • kgonzalezb started the conversation
    April 11, 2021 at 10:34pm

    Hello,

    I am getting an error message installing the demo data.

    Attached screenshot for more information.

    How else can I do it?

    Thank you.


  •  867
    Neuron replied
    April 12, 2021 at 7:37am

    Hi,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    - https://neuronthemes.com/bifrost/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).

    Feel free to ask for anything you need.

    Kind Regards