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  Public Ticket #2747047
Media Gallery Metro Layout
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Comments

  • Vassilis1978 started the conversation

    Hi,

    It seems that the "+add item" button is not displaying in the metro layout of the media gallery element in my installation.

    Inspecting the code i found this:

    .elementor-control.elementor-control-hidden-label>*>*>.elementor-control-title, .elementor-control.elementor-control-hidden-label>*>.elementor-control-title, .elementor-control.elementor-hidden-control {
        display: none;
    }

    link address: 

    https://new.kachramanoglou.gr/wp-content/plugins/elementor/assets/css/editor.min.css?ver=3.1.4

    Can you help me out with this?

    Thank you.


    Can you look into this? 

  •  933
    Neuron replied

    Hi,

    Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.

    Arkhitekton Theme Version 1.2.5
    Neuron Core Plugin 1.2.5

    You can update the theme directly on your dashboard, via the plugin below:

     - https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  • Vassilis1978 replied

    Hi,

    Thank you for your quick reply.

    I was already runnng  the latest version on both core and theme.

    However, i reinstalled them as well as elementor.

    Also diactivated all other plugins in case of a conflict.

    The problem still remains unfortunately.

    Any other suggestions?

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Vassilis1978 replied privately
  •  933
    Neuron replied

    Hi,

    We're so sorry for the late reply,

    We'll work on this to check where's the issue and we'll release an update very soon.

    Feel free to ask for anything you need.

    Kind Regards


  • Vassilis1978 replied

    Hi, 

    Thanks for the reply.

    Adding to the the previous observations, i have also noticed that when in editor, media gallery carousel images are not displaying and furthermore the changes i make, in style for instance, are not being applied at all or correctly.

    Just wanted to share this as i get the feeling that media gallery element as a whole presents problems.

  •  933
    Neuron replied

    Hi,

    I found the issue on the code, so I've customized it, and now you can continue to work with the Media Gallery element.

    Feel free to ask for anything you need.

    Kind Regards