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  Public Ticket #2746304
URGENT Shop Functionality Issue with Pagination
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  • alldayboutique started the conversation

    Issue with the Shop Pages: https://www.alldayboutique.at/shop/

    Last Page (in my case Page 3) always returns error: 404 page not found.

    Also not all Products are displayed, some are MISSING (face cream and lipbalm). Other products appear TWICE as in screen shot.

  •   alldayboutique replied privately
  •  867
    Neuron replied

    Hi,

    I am truly sorry for the late reply, we had some holidays + the weekend. We'll try to cover as much as possible this week.

    I've updated some code of the theme, and I've added it on the child theme, so can you please take a look at it now. 

    Feel free to ask for anything you need.

    Kind Regards


  • alldayboutique replied

    Dear Team,

    unfortunetly the issue still persists. Even though there are only two pages displayed now and the third page that gave the 404 error is gone.

    BUT: Result shows 21 Products, but there are only 10 Products on page 1 and on page 2.
    Products are still showing duplicates on page 1 and 2.
    Products are still missing.

    There should be 21 different Products in the shop. 

  •  867
    Neuron replied

    Hi,

    Sorry for the late reply,

    We've customized again a theme code on the child theme, so now everything is alright, can you please take a look at it.

    Feel free to ask for anything you need.

    Kind Regards


  • alldayboutique replied

    Hi!

    The shop displays the correct products now!
    Can I remove the Theme Editor Plugin again without breaking the customized theme code?
    May I know what caused the issue? Will this be resolved in the next update?

    Thanks!

  •  867
    Neuron replied

    Hi,

    Removing the Theme Editor plugin won't remove the code we've customized as we've saved it on the child theme, also it isn't that any other customer of Amartha theme has had the same problem, but we'll take a look at it and include it on the future update, but you need to know that if there's any update on the theme, you can freely update it and that customization will stay as we've made it on the child theme.

    Feel free to ask for anything you need.

    Kind Regards