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  Public Ticket #2744285
White Screen
Closed

Comments

  • septikraft started the conversation
    April 8, 2021 at 10:00am

    Hi,

    I have installed the theme.
    However, I see white screen when I try to browse shop and other pages. When I inspect the page I see that the html is there but I see white screen. What would cause that and how can we fix that?


    Thanks

  • septikraft replied
    April 8, 2021 at 10:02am

    I even see that white screen on homepage now.

  •  1,002
    Neuron replied
    April 8, 2021 at 10:05am

    Hi,

    Can you please try to add the following code at Appearance > Customize > Additional CSS?

    .theme-loader {
    display: none !important;
}
.wow {
    opacity: 1 !important;
    visibility: visible !important;
}

    Feel free to ask for anything you need.

    Kind Regards


  • septikraft replied
    April 8, 2021 at 10:10am

    Thanks. This surely fixes the issue!

  •  1,002
    Neuron replied
    April 8, 2021 at 10:59am

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes