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  Public Ticket #2696839
Wordpress crashes when activating redux framework plugin
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  • Shakermaker123 started the conversation

    Hello,

    I installed the theme and all the plugins. But as soon as I activate the plugin Reflux Framework I get the following error code and I cannot enter Wordpress anymore.
    I'm running Wordpress on a localhost.

    Fatal error: Uncaught Error: Call to a member function dirlist() on null in /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/redux-framework/extensions/wbc_importer/extension_wbc_importer.php:106 Stack trace: #0 /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/redux-framework/extensions/wbc_importer/extension_wbc_importer.php(148): ReduxFramework_extension_wbc_importer->demoFiles() #1 /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/redux-framework/extensions/wbc_importer/extension_wbc_importer.php(71): ReduxFramework_extension_wbc_importer->getImports() #2 /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/options-config.php(78): ReduxFramework_extension_wbc_importer->__construct(Object(ReduxFramework)) #3 /opt/lampp/htdocs/wordpress/wp-includes/class-wp-hook.php(287): redux_register_custom_extension_loader(Object(ReduxFramework)) #4 /opt/lampp/htdocs/wordpress/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array) #5 /opt/lampp/htdocs/wordpress/wp-includes in /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/redux-framework/extensions/wbc_importer/extension_wbc_importer.php on line 106

  •  675
    Neuron replied

    Hi,

    I am sorry for the late reply, we did not work on the weekend.

    Can you please list me the version of WordPress & PHP, so I can do some checks and see why this is happening?

    I will get back to you quickly about the issue, I apologize for that.

    Feel free to ask for anything you need.

    Kind Regards


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  • Shakermaker123 replied

     phpMyAdmin 5.0.4

    PHP-Version: 7.4.15

    Wordpress 5.6.1

  • Shakermaker123 replied

    Updated to 5.6.2 but it's the same

    Fatal error: Uncaught Error: Call to a member function dirlist() on null in /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/redux-framework/extensions/wbc_importer/extension_wbc_importer.php:106 Stack trace: #0 /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/redux-framework/extensions/wbc_importer/extension_wbc_importer.php(148): ReduxFramework_extension_wbc_importer->demoFiles() #1 /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/redux-framework/extensions/wbc_importer/extension_wbc_importer.php(71): ReduxFramework_extension_wbc_importer->getImports() #2 /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/options-config.php(78): ReduxFramework_extension_wbc_importer->__construct(Object(ReduxFramework)) #3 /opt/lampp/htdocs/wordpress/wp-includes/class-wp-hook.php(287): redux_register_custom_extension_loader(Object(ReduxFramework)) #4 /opt/lampp/htdocs/wordpress/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array) #5 /opt/lampp/htdocs/wordpress/wp-includes in /opt/lampp/htdocs/wordpress/wp-content/themes/proton/includes/redux-framework/extensions/wbc_importer/extension_wbc_importer.php on line 106


  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply.

    Can you please provide us with WordPress admin and FTP if that's possible? We'll solve it out quick, so we can release an update and see why this is happening.

    It the first time that we're seeing this issue, it's probably of a different hosting provider.

    Make sure to tick private on the reply.

    Kind Regards


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