Okay
  Public Ticket #2691670
Pinterest buttons
Closed

Comments

  • Rob Snow started the conversation

    Hi
    I am not sure what is happening, but the Pinterest share button on the site (which has the correct Pinterest account added and the Pinterest URL file installed on the server) seems to not work. It comes up with a box with my background colour and when I press save it says an _image_url is required.

    Can you help. How do I check and verify this process so it works properly?

    Thanks

    Rob

  •  675
    Neuron replied

    Hi Rob,

    I am very sorry for the late reply.

    Can you please provide me with your wp-admin?  I will check it quickly and see why the Pinterest button is not working, it could be that there's a change in the Pinterest sharer URL.

    So, I can test it directly and release an update.

    Feel free to ask for anything you need.

    Kind Regards


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  •   Rob Snow replied privately
  •  675
    Neuron replied

    Hi Rob,

    Please have a look again for the Pinterest issue, we'll cover it on the upcoming update.

    Kind Regards


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  • Rob Snow replied

    Hi again

    I had to set up some text in my header for the Pins to save. I used a plugin that inserts it when the page is set, so I don't upset the code in your theme.

    Apart from that, the pin saves, but...some of the data is not gathered and placed. See attached.

    The Description and Title have no or missing content. I hope this can be fixed.

    Rob

  •   Neuron replied privately
  • Rob Snow replied

    Hi again

    Basically the image in my screenshot is what I see when I read the data on Pinterest. Basically if I open what is saved on Pinterest. This is showing that the data is not being extracted from the Pin Share from My site, as seen in your screenshot. The image has no text attached.


    Rob

  •  675
    Neuron replied

    Hi Rob,

    I am sorry for the late reply, the reason why it took so long is that we're pretty confused, we're giving the same parameters as Pinterest is doing, but we're able to see as it is.

    Can you please try this plugin and let me know if this one works alright.

    https://wordpress.org/plugins/jquery-pin-it-button-for-images/

    Kind Regards


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