Okay
  Public Ticket #2685923
Failed to import
Closed

Comments

  • Raffatull89 started the conversation

    Hi

    When we try to import the "Main Demo" we get this error: 

     [ERROR] Failed to import " One Click Demo Import - log_file_2019-04-10__12-53-07 " (Media)

    https://cooperstudio.it/wp-content/uploads/2021/02/log_file_2021-02-03__09-30-24.txt

    Please can you advise what this means and how we might fix it?

    Thank you 

  •  675
    Neuron replied

    Hi,

    I am sorry for the late reply.

    You can ignore the log file, it simply explains that a placeholder was missing due to the import of the demo, but it been replaced by another, so you can continue building your websitesmile.png

    Feel free to ask for anything you need.

    Kind Regards


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  • Raffatull89 replied

    Hi, unfortunately we can't proceed as needed. We would like to import the demo content but the procedure doesn't work. How we can finalize the importation as expected?

    Thank you

  •  675
    Neuron replied

    Hi,

    It seems like the import worked fine except for the images that are not included with the package.

    Here are some getting starting tips.

    1) Edit your header.

    In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad

    Click onto the template and the editor for that template will be opened where you can easily edit it.

    - Video Tutorials about header builder.

    2) Edit your portfolio items.

    The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are placed on the featured image of each portfolio item.

    The following example shows a posts element in which are attached 'Apps', 'Development' and 'Editing' categories, which means all the portfolio items that have assigned one of these categories will be directly displayed on that page.

    http://prntscr.com/mygdot

    There is also the Metro Layout Type in which the posts are manually added via query field, the reason why they are manually added there is because of their columns flexibility.

    http://prntscr.com/mygeai

    3) Getting Started video from Elementor.

    https://www.youtube.com/watch?v=-TPpwuB6dn

    Feel free to ask for anything you need.

    Kind Regards


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