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  Public Ticket #2681674
Problems with the portfolio items when I install the Polylang plugin
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  • cmarclos started the conversation

    Good morning,

    I have a website made with your Bifrost theme. I have installed the POLYLANG and POLYLANG CONNECT FOR ELEMENTOR plugins. With that, I can make the pages trilingual. But then what happens is that I can’t translate the “portfolio items” and the “portfolio categories”. I go to "Languages / Options / Entry Types and Taxonomies" and I activate "Entry Type: Portfolio" but then when I go through the menu in "Portfolio / Portfolio Items" it tells me that I have 36 published but I don't see any!

    Can you help me?

    Attached two screenshots in case that it can help you.

    Thankyou! :)

    C.

  •  675
    Neuron replied

    Hi,

    I am sorry for the late reply, can you please have a look in this video, if you're missing anything.

    -


    Kind Regards


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  • cmarclos replied

    Good morning,

    I have seen the video but I have not found the way to solve my problem.

    As I told you the problem is that I can’t translate the “portfolio items” and the “portfolio categories”. I go to "Languages / Options / Entry Types and Taxonomies" and I activate "Entry Type: Portfolio" but then when I go through the menu in "Portfolio / Portfolio Items" it tells me that I have 36 published but I don't see any!

    Hope you can help me!

    C.

  •   cmarclos replied privately
  •  933
    Neuron replied

    Hi,

    Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.

    Bifrost Theme Version 2.1.9
    Neuron Core Plugin 2.1.6

    You can update the theme directly on your dashboard, via the plugin below: 

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  • cmarclos replied

    Good evening, 

    When I follow all these steps it gives me an error at the end, when activating the Neuron Core plugin (attached screenshot).

    Please, I need help to translate my pages and my portfolio items as soon as possible ...

    You have my data in a previous private post in case you need to access.

    Thankyou!

    C.


  • cmarclos replied

    Also now I see that following your steps the portfolio and the news that appeared before has disappeared from the home.

    Can you please help me?

    C.

  •  933
    Neuron replied

    Hi,

    I was able to activate the Neuron Core plugin on your website without getting an error, and now all the posts on the home page are showing alright.

    - https://prnt.sc/z2jx73

    Feel free to ask for anything you need.

    Kind Regards


  • cmarclos replied

    OK, thanks, but you are not helping me with what was my initial problem. I'm right back at the beginning ... I'll tell you my problem again:


    As I told you the problem is that I can’t translate the  content of the “portfolio items” and the “portfolio categories”. I go to "Languages / Options / Entry Types and Taxonomies" and I activate "Entry Type: Portfolio" but then when I go through the menu in "Portfolio / Portfolio Items" it tells me that I have 36 published but I don't see any!

    Hope you can help me!

    C.

  •   Neuron replied privately
  •   cmarclos replied privately
  •  675
    Neuron replied

    Hi,

    I am sorry for the late reply.

    Can you please check the solution spoken here?

    - https://github.com/polylang/polylang/issues/112

    Had the same Problem. Solved it by resaving custom posts.

    Kind Regards


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