Okay
  Public Ticket #2660449
Map / Elementor
Closed

Comments

  •   OraLaboraStudio started the conversation
  •  933
    Neuron replied

    Hi OraLaboraStudio,

    Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin, you can update them via the Envato Market plugin.

    Bifrost version 2.1.8
    Neuron Core version 2.1.6

    After you update the theme, please delete the Neuron Core plugin and install a fresh copy of it by going to Appearance > Install plugins and this is how the plugin will get updated automatically.

    https://envato.com/market-plugin/

    Feel free to ask for anything you need.

    Kind Regards


  •   OraLaboraStudio replied privately
  •   Neuron replied privately
  •   OraLaboraStudio replied privately
  •  933
    Neuron replied

    Hi OraLaboraStudio,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   OraLaboraStudio replied privately
  •   OraLaboraStudio replied privately
  •   OraLaboraStudio replied privately
  •  675
    Neuron replied

    Hi,

    We're sorry for the late reply. We'll have a brief look now and fix the contact issue.

    Kind Regards


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  •  675
    Neuron replied

    Hi,

    I just pushed you version 2.1.7, we haven't still released it officially. But, no worries. Everything works alright now.

    Feel free to ask for anything you need.

    Kind Regards


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  •   OraLaboraStudio replied privately
  •  675
    Neuron replied

    Hi,

    I am very sorry for the reply, we did not work on the weekend.

    Can you please select the layout: FitRows, it will help you on this case. That happens because of the masonry layout and calculation because not all the images are on the same height.

    Feel free to ask for anything you need.

    Kind Regards


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  •   OraLaboraStudio replied privately
  •  675
    Neuron replied

    Hi,

    I am truly sorry for the late reply, we had some holidays + the weekend. We'll try to cover as much as possible this week.

    What browser you're facing the issue with? As I am testing it on Chrome(Macbook Pro 16" 2019), it works alright without any issue.

    Have you tried clearing the cache of your browser and your website?

    Kind Regards


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  •   OraLaboraStudio replied privately
  •  675
    Neuron replied

    Hi,

    We're facing the same issue with WP Rocket and our isotope.

    - https://docs.wp-rocket.me/article/278-common-issues-with-lazyload

    • Grid layouts that use fixed positioning/fixed widths e.g. some implementations of Isotope or Masonry

    Unfortunately, we don't know how to fix it for the moment.

    The only solution that we're using, is that we're disabling lazy load for that pagefrown.png

    Kind Regard


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